Privacy policy

Surrfomance ("we", "us", "our") is a sole proprietorship registered in Ontario, Canada. This policy explains what we collect when you use surrfomance.com or engage us for services, what we do with it, and the choices you have.

Information we collect

Information you give us

When you submit the enquiry form, email us, or book a call, we collect your name, email address, industry and any project details you choose to share. We only ask for what we need to respond properly.

Information collected automatically

Like most websites, we collect standard analytics data: pages viewed, approximate location derived from IP address, referring source, browser and device type. This is aggregate information used to understand how the site performs.

Client campaign data

Where you engage us for services, you may authorise access to advertising, analytics or CRM accounts. We access these solely to deliver the work agreed in your scope, and only for as long as the engagement runs.

How we use your information

• To respond to enquiries and deliver the services you've asked for
• To run, measure and optimize campaigns on your behalf
• To improve this website and understand how visitors use it
• To meet legal, tax and accounting obligations in Canada

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

Cookies and analytics

This site uses cookies and similar technologies for analytics and, where applicable, advertising measurement. You can block or delete cookies through your browser settings. Some parts of the site may not work as intended if you do.

Third-party services

We rely on established platforms to run our business and client work, including Google (Ads, Analytics), Meta, and scheduling, form and email providers. When you submit a form or book a call, your information passes through these providers, each of which processes data under its own privacy policy.

Data retention

We keep enquiry information for as long as needed to respond and, where an engagement follows, for the duration of that engagement plus the period required by Canadian record-keeping obligations. You can ask us to delete it sooner.

Your rights

Under Canadian privacy law (PIPEDA) you have the right to request access to the personal information we hold about you, ask for corrections, withdraw consent, or ask us to delete it. Email nikunjp@surrfomance.com and we will respond within 30 days.

Security

We use reasonable technical and organizational measures to protect information in our care. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's privacy

This site and our services are directed at businesses. We do not knowingly collect personal information from anyone under the age of 18.

Changes to this policy

We may update this policy from time to time. The revision date at the top will always reflect when it last changed. Material changes will be highlighted here.

Contact

Questions about this policy or how we handle your data: nikunjp@surrfomance.com.

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